Another office day today, so my desk is making another appearance in my ‘spaces’ for this year. I’m sure I’m not alone in having a social media life as busy, if not busier, than my offline one. When its not yourself you are representing online, things become even more time consuming! Today I’m reviewing the engagement rates from last months tweets for an organisation I volunteer with. How many people are we reaching, who are they and are we getting to the people we really want to hear us?